Important updates to our Terms of Use

                                                           

Hello , We wanted to let you know that we're updating our Terms of Use to provide more clarity on how we handle disputes and ensure the resolution process is as efficient and fair as possible. Here's what's changing: A New Dispute Resolution Partner: We transitioned our arbitration administration to National Arbitration and Mediation (NAM). Informal Resolution: We introduced an informal dispute resolution process to help resolve individual concerns quickly before formal legal action. What we've clarified: Filing Requirements: To help us verify and resolve your claim faster, we clarified the specific details required to validly initiate a dispute. Mass Arbitration Procedures: We updated our procedures for handling large volumes of similar claims, including new batching protocols. Next Steps: No action is required on your part. By continuing to use Groupon, you agree to these updated terms. We encourage you to review the full Terms of Use to stay informed. Thank you for being a valued part of the Groupon community. – The Groupon Team